Sales and Cancellation policy

Sales policy

  • Prepayment of 30% is required for the booking, with the remaining balance due 15 days before arrival.
  • Guarantee pre-payment for guests without credit cards is accepted up to 3 days after the reservation is made.
  • Check-in time is after 15:00 on arrival day (early check-in subject to availability)
  • Check-out time is before 11:00 on departure day (late check-out subject to availability)
  • Late check-out may result in extra charges.
  • Room rates include local tax and service charges.
  • Should you wish to modify or cancel a confirmed reservation, you can do so online, subject to the Cancellation Policy.
  • Please do not hesitate to contact our reservation office at the following e-mail address: info@villa-dajana.com for any additional info.
  • Villa Diana reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.
  • If a guest has caused damage to the property or affected other guests/occupants of the property, Villa Diana reserves the right to ask that guest to leave and forfeit any monies paid and will require the guest to pay for any damage caused.
  • If a guest/occupant behaves in an unacceptable or aggressive manner to other guests/occupants of Villa Diana and security staff or is suspected of carrying out illegal acts on the premises, that guest/occupant will be asked to leave, and the appropriate authorities will be notified. All monies paid will be forfeited.

Cancellation policy

  • The reservation will be held until 24:00 (midnight), on your arrival date.
  • In case of no show, we will apply a cancellation fee of 100,00 % of the reservation. Guests who reduce the length of their stay once in the house will not receive a refund on nights booked & paid.
  • In case of cancellation 365-15 days before arrival, we charge a cancellation fee of 100% of the reservation deposit.
  • In case of cancellation 15-0 days before arrival, we charge a cancellation fee of 100% of the reservation.
  • IYour price includes:

– Private pool
– Internet and Wi-Fi access
– HD TV
– Parking space
– Sunbeds
– Barbeque alfresco
– Towels
– Leinen
– Weekly linen change
– Final cleaning
– Pool-Master
– Housekeeping

Sales Support

If you have any questions, send us an email.

VILLA DAJANA Zvinje